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Книга ISBN13 9783659177347 - Customer-support Service-The Role in Telecom Customer Relationships (Khalid Hashmi) в магазинах, библиотеках и электронных библиотеках с он-лайн чтением

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Название: Customer-support Service-The Role in Telecom Customer Relationships
From the past few years in Sweden telecommunication business has been altered. Earlier when telecom industry was dominant in the market but now it is transformed in to more competitive market with further competitors and provides additional services. In Sweden TeliaSonera is one of the leading and superior telecommunication providers. Currently TeliaSonera is merged among two large companies such as Telia which was one of the outstanding telecommunication companies in all over Sweden and Sonera is the finish counterpart of Telia. TeliaSonera presently facilitate their customers as well as business customers by proving different communication services such as mobile telephony, mobile broadband, Broadband, fix telephony connection and TV. Regarding Customer support service the purpose of this study is to investigate the relationship among customers and telecommunication service providers, the study emphasize on customer-support service concerning “The Role in Customer Relationships”....
Авторы: Khalid Hashmi
Издательство: LAP Lambert Academic Publishing
Год: 2012
Местонахождение: OZON.ru
ISBN: 9783659177347


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